Effective Date: August 20, 2026

We respect your privacy and are committed to protecting the personal information you provide while using our website, browsing our products, creating an account, placing an order, or communicating with us. This Privacy Policy explains how we collect, use, store, protect, and manage your information. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website or services. This may include your full name, email address, phone number, billing address, shipping address, account details, order information, transaction details, and information submitted through contact forms or customer support requests.

We may also collect information related to your interactions with our website, such as the products you view, pages you visit, searches you make, and other website activity. This information may help us understand customer requirements and improve our website experience.

In addition, certain technical information may be automatically collected when you visit our website. This may include your IP address, browser type, operating system, device type, referring website, approximate location, access time, and other technical or diagnostic information. Such information may be used for website security, analytics, troubleshooting, and performance improvement.

How We Use Your Information

The information we collect may be used for several legitimate business purposes. We may use your information to create and manage your account, process and confirm orders, arrange payment and delivery, communicate with you regarding your purchases, respond to enquiries, provide customer support, and handle returns, exchanges, or refunds.

We may also use information to improve our products, website functionality, customer service, and overall user experience. Where appropriate and permitted by applicable law, we may use your contact information to send important service communications, product-related updates, order notifications, or information about our services.

We may also use information to detect and prevent fraudulent transactions, unauthorized activities, security incidents, misuse of the website, and other activities that may negatively affect our customers or business.

Payment Information

Payments made through our website may be processed through secure third-party payment gateways or service providers. Depending on the payment method selected, you may be required to provide payment-related information directly to the applicable payment provider.

We do not intentionally store complete debit card, credit card, banking, or other sensitive payment credentials on our website unless specifically required and legally permitted for a particular transaction or service. Payment providers may process payment information according to their own privacy policies, security standards, and applicable legal requirements.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to provide essential website functionality and improve your browsing experience. Cookies may help us remember your preferences, maintain sessions, understand website traffic, analyze visitor behaviour, and improve website performance.

Some cookies may be provided by third-party services used for analytics, payment processing, advertising, security, or other website functionality. You may be able to manage or disable certain cookies through your browser settings. However, disabling essential cookies may affect some features or functionality of the website.

Information Security

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, destruction, or loss. We may use appropriate security practices for website access, data transmission, account management, and business operations.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security against every possible security threat or unauthorized access.

Third-Party Services

We may work with trusted third-party service providers to support different aspects of our business and website operations. These may include payment processors, shipping and logistics partners, website hosting providers, analytics services, communication platforms, technical service providers, customer support services, and other operational partners.

Where third parties process information on our behalf, we expect them to use the information only for the purposes necessary to provide their services and to maintain appropriate safeguards. However, third-party services may also have their own privacy policies and terms that govern their handling of information.

Sharing of Information

We do not intend to sell or rent your personal information to third parties for their independent commercial purposes. We may share relevant information when reasonably necessary to provide our services, process orders, complete payments, arrange deliveries, provide customer support, maintain website security, or comply with legal obligations.

Information may also be disclosed where required by applicable law, regulation, court order, government authority, or lawful request. We may share information where necessary to protect our legal rights, prevent fraud, investigate security incidents, enforce our terms and conditions, or protect the safety and interests of our customers and business.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period may depend on the type of information, the reason it was collected, the nature of our relationship with you, and applicable legal, accounting, regulatory, or business requirements.

Order-related and transaction information may need to be retained for recordkeeping, accounting, tax, dispute resolution, fraud prevention, or other legitimate purposes. When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Your Rights

Subject to applicable laws and regulations, you may have certain rights regarding your personal information. These may include the right to request access to information we hold about you, request correction of inaccurate or incomplete information, request deletion of certain information, or raise questions regarding how your information is collected and used.

Where applicable, you may also have the right to withdraw consent for certain forms of communication or request restrictions on particular uses of your information. Requests may be subject to verification and applicable legal or operational requirements.

Marketing Communications

Where permitted and where you have provided appropriate consent, we may send you information about products, services, offers, updates, or other communications that may be relevant to you. You may choose to stop receiving certain marketing communications by using the unsubscribe option provided in the communication or by contacting us.

Please note that even if you opt out of marketing communications, we may still send essential service-related communications, such as order confirmations, shipping updates, account notifications, security messages, or information necessary to complete a transaction.

Children’s Privacy

Our website and services are not intentionally designed to collect personal information directly from children without appropriate authorization. If we become aware that personal information has been submitted by a child in circumstances where such collection is not permitted, we may take reasonable steps to delete the information.

Parents or legal guardians who believe that a child may have provided personal information to us may contact us so that the matter can be reviewed and appropriate action can be taken.

Links to Other Websites

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources. These websites may have their own privacy policies and terms of use.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information or using its services.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, technology, or applicable legal and regulatory requirements.

When changes are made, the updated version will be published on this page along with the revised effective date where appropriate. We encourage users to review this Privacy Policy periodically to remain informed about how their information is handled.

Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way your personal information is handled, you may contact us through the contact details provided on our website. We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable requirements.